Privacy Policy

Last Updated : JULY 03, 2026

This Privacy Policy for Nestormind Pvt Ltd ("we," "us," or "our") describes how and why we collect, use, and share information when you visit our website at https://www.nestormind.com (the "Site") or otherwise interact with us, including by submitting an inquiry form to explore our services.

Questions or concerns? If you have questions about this policy or how your information is handled, contact us at contact@nestormind.com. If you do not agree with our practices, please do not use the Site.

WHAT INFORMATION DO WE COLLECT?

Information you provide to us

When you fill out a contact or inquiry form on our Site, we collect:

  • Name
  • Email address
  • Phone number
  • Company name (if provided)
  • Any message or project details you choose to share

We do not currently accept file uploads or attachments through our Site, and we do not have a careers page or collect job applications.

Sensitive information

We do not intentionally collect sensitive personal information (such as health data, government ID numbers, or financial account details). Please do not include this type of information in any form submission or message to us.

Information collected automatically

When you visit the Site, certain information is collected automatically through the tools below:

Google Analytics

Collects usage data such as pages visited, time on site, referring URLs, approximate location, and device/browser information, to help us understand how visitors use the Site.

Microsoft Clarity

Collects session behavior data (e.g., clicks, scrolls, mouse movement) and generates heatmaps/session recordings to help us understand and improve user experience.

tawk.to (live chat)

If you use the chat widget, we collect the messages you send, your IP address, and basic device/browser information to facilitate the conversation and follow up if needed.

These tools may use cookies or similar tracking technologies. See Section 4 below.

HOW DO WE USE YOUR INFORMATION?

We use the information we collect to:

  • Respond to inquiries submitted through our contact form or chat widget
  • Follow up with prospective clients about our services
  • Understand how visitors use our Site so we can improve it (via Google Analytics and Microsoft Clarity)
  • Provide live chat support (via tawk.to)
  • Maintain the security of our Site
  • Comply with legal obligations, where applicable

Important

We do not use your information for automated decision-making that produces legal or similarly significant effects.

WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We do not sell your personal information. We share information only in the following situations:

Service providers

We share information with third-party tools that help us operate the Site and respond to inquiries.

Google Analytics

Company: Google LLC

Purpose: Analytics

Microsoft Clarity

Company: Microsoft Corporation

Purpose: Analytics/session recording

tawk.to

Purpose: Live chat

Each of these providers processes data under its own privacy policy and may process data outside India. We encourage you to review their respective privacy policies for details on how they handle information.

Business transfers

We may share or transfer information in connection with a merger, acquisition, financing, or sale of company assets.

Legal requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies and similar technologies (via Google Analytics, Microsoft Clarity, and tawk.to) to understand Site usage and provide live chat functionality.

  • EU/UK visitors: Where required, we will request your consent before setting non-essential cookies via a cookie consent banner.
  • Your choices: You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect chat functionality.

HOW LONG DO WE KEEP YOUR INFORMATION?

  • Form inquiries and chat messages: Retained only for as long as reasonably necessary to respond to your inquiry and pursue a potential business relationship, and in any case deleted or anonymized once that purpose is fulfilled or after one (1) year of inactivity, whichever occurs earlier, unless a longer retention period is required by applicable law, accounting obligations, or tax regulations.
  • Analytics data : Retained per the default retention settings of Google Analytics and Microsoft Clarity, which you can review in their respective documentation.
  • You may request earlier deletion of your inquiry data at any time by contacting us (see Section 8).

DO WE COLLECT INFORMATION FROM MINORS?

Our Site is intended for business inquiries and is not directed at individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us at contact@nestormind.com and we will take steps to delete it.

HOW DO WE PROTECT YOUR DATA?

Security

We implement reasonable technical and organizational measures — including access controls and secure transmission (HTTPS) — to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-party websites

Our Site may contain links to third-party websites or social media pages. We are not responsible for the privacy practices or content of those third-party sites.

Governing law

This Privacy Policy is governed by the laws of India.

WHAT HAPPENS IN THE EVENT OF A DATA BREACH?

If a personal data breach occurs that affects your information, we will notify the Data Protection Board of India and affected individuals as required under the Digital Personal Data Protection Act, 2023 and its applicable rules. We will also take reasonable steps to contain, investigate, and remediate the breach.

YOUR CHOICES

You may:

  • Ask us what information we hold about you
  • Ask us to correct or delete your information
  • Opt out of future communications from us by replying to any email or contacting us directly
  • Manage cookie preferences through your browser or, where available, our cookie banner

You may also withdraw any consent you've previously given, at any time, by contacting us at contact@nestormind.com. Withdrawal will not affect the lawfulness of processing carried out before withdrawal, but we may not be able to continue responding to your inquiry if key information is withdrawn. If you are not satisfied with how we've addressed your request or complaint, you have the right to file a complaint with the Data Protection Board of India.

RIGHT OF NOMINATION

You may nominate another individual to exercise your rights under this Privacy Policy in the event of your death or incapacity, by writing to us at contact@nestormind.com with the nominee's details.

DO WE MAKE UPDATES TO THIS POLICY?

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. We encourage you to review this page periodically.

HOW CAN YOU CONTACT US?

Company: Nestormind Pvt Ltd

Grievance Officer: Ravinder Kumar

We will acknowledge grievances within 24 hours and aim to resolve them within 15 days. If unresolved to your satisfaction, you may escalate the matter to the Data Protection Board of India.

Inquiries: contact@nestormind.com

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